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Beware of Toll Text Scams: What You Need to Know

Monday, July 28, 2025Written by: Jessica Slaughter

Across the country, state transportation agencies are warning drivers about a new wave of text mesage scams. These fradulent messages claim to be from toll payment services and falsely alert recipients about unpaid tolls or outstanding account balances. Often, the message will threaten account suspension if payment isn't made right away.

What makes these scams especially tricky is how convincing they look. The texts often appear to come from legitimate companies and direct people to click on a link. That link leads to a fake website designed to steal sensitive information like credit card numbers or login credentials. Some scammers are also sending similar messages claiming you owe parking ticket fines, using the same tactic to trick you into handing over personal details.

Key Facts to Remember:

  • State transporation departments do not send toll payment alerts or balance notifications via text.
  • They will never ask for sensitive financial or personal information through text messages.
  • Warnign signs of a scam include poor grammar or spelling, international phone numbers, and messages that pressure you to act urgently.

These are examples of "smishing" - a type of scam where criminals use text messages to impersonate trusted organizations. Their goal is to get you to click a malicious link so they can steal money, install malware, or access your private data.

Protect Yourself:

  • Never click on links from suspicious or unexpected text messages.
  • Block the sender and delete the message.
  • Monitor your bank accounts for any unusual activity.
  • Report scams to the Federal Trade Commission (FTC) to help protect others.
  • When in doubt, reach out directly to the company using their official website or customer service line.

Fraud attempts are becoming more sophisticated, but staying cautious and verifing any unexpected messages can help keep you safe. If you're ever unsure, give your bank a call - we're here to help you sort fact from fraud.

Learn more about imposter scams in this blog post from CNext Chief Operations Officer Lorie Hamlin.

 





Article by: Jessica Slaughter

Jessica Slaughter Image
Tags: Safety Tips


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